Q. What are your return policies?
A. Our return policies are as follows...
Rich
Last Update 3 years ago
Please follow the instructions below to ensure a smooth return process.
Items Must Be Returned With In 60 Days. YOU MUST CONTACT US TO OBTAIN YOUR RA NUMBER BEFORE SENDING. FAILURE TO DO SO WILL RESULT IN RESTOCKING FEES AND DELAYS. All products must be returned in Brand New Condition, in original boxes (whenever possible), include all paperwork, bags, parts, accessories, etc, to ensure full credit. Under garments cannot be returned.
When you receive your purchase, examine it carefully. If for any reason you are not satisfied with the order that you receive from MyBikerLeather.com, please include RA number (in your return address), name, address, and phone number, and return the package to our warehouse at:
Returns and Exchanges
1723 Pulaski Hwy.
Fayetteville, TN. 37334
Upon return and receipt of the product(s), MyBikerLeather.com will exchange, refund, or credit the item, less appropriate adjustments for shipping and handling- NO QUESTIONS ASKED. U.S. residents will not be required to pay the shipping charges for items received with defects or damaged, (zippers, snaps, or other non-fixed features). Customer must pay shipping both ways on items that need to be exchanged for size issues. We advise that when shipping products back to MyBikerLeather.com, customers should choose the same shipper as when the product(s) was delivered, as well as insure the item for full value should anything happen during shipping. We are not responsible for items lost in transit.
International Customers:
Customers outside the continental U.S. will have to pay their own freight. Please insure package properly in case package is lost/damaged by courier. If you are using the Post Office for any items shipped to us, please keep in mind that it can take anywhere between 10 business days up to few weeks.